About Us

Payment Information

We accept the following payment methods

Visa 

Mastercard

American Express

Contact Information

If you have any questions or need more information, please call us directly at (416) 979-3384 or (877) 838-4458 or send us an email at simply_flowers@bellnet.ca. We're always here to serve you and make your flower-sending experience a pleasure!

You can always visit us at:

Simply Flowers
8 Roper Road
Toronto, ON M1L 0G6

FREE street parking at this location

OR

55 University ave

Toronto, ON M5J 2H7

Specialty Services

We specialize in the following services:

• Large inventory of fresh flowers
• Tropicals
• Office Plants
• European/dish gardens
• Contemporary and traditional arrangements
• High-style floral arrangements
• Silk arrangements
• Orchid plants
• Weddings
• Funeral designs for home or office
• Sympthy flowers for funeral service
• Extensive gift line
• Gourmet and fruit baskets
• Gift baskets
• Greeting cards
• Lucky bamboo
• Hospital get well flowers

Areas Served

Our shop offers same day deliveries direct from our Toronto location to the following areas in Ontario: Toronto M5, East York, Scarborough M1, Etobicoke M4, North York M3 M6, Willowdale M2 ,Mississauga L4 L5, Oakville L6, Brampton L6R-L6Z, Woodbridge, Vaughan, Richmond Hill L4B-L4S, Markham L3P-L6E, Pickering, Whitby, Oshawa, Concord and all across the GTA. The cut off time for delivery to these areas is 11:00 a.m. If you have any special time request please call our shop directly (additional charges may apply). 

Note: A general delivery charge of $12.95 applies to all orders. However additional delivery fee will be added to orders going out of Toronto in The GTA (ie: Vaughan, additional $2 added)

We also deliver all across Canada, USA (same day) and internationally (3 business days) across the world using our affiliate florists.

Delivery Policy

Local Delivery

For guaranteed same-day delivery, please order before 11:30 a.m.

We do not gurantee any timed deliveries on Valentines day or Mother's day. Business will be delivered between 9am-5pm, and residentials will be done from 9am-9pm.

A standard delivery charge of $12.95 is applied to all Toronto area orders. Additional Delivery charges applies to all GTA areas.

Same Day Delivery 

Our same day delivery includes all of Toronto and the Greater Toronto Area, West to Hamilton, North to Aurora/Newmarket and East to Oshawa. Orders for the rest of Ontario, Canada, and the US can be delivered the same day if received before 11:30 a.m. EST.

For same day delivery after 10:30am EST, call (416) 979-3384 or 1-866-856-0550. Orders receieved after 11:00 a.m. on Saturday will be delivered the following business day (ie. Monday, or Tuesday following a long weekend).

Normally, orders are delivered between 10:00 a.m. to 6:00 p.m. Orders placed after 11:30 a.m. will fall into the next day's delivery time period. During holiday periods and episodes of inclement weather the delivery time frame may be extended up to 2 hours. If the recipient is not home, the flowers may be left with a neighbour, and the recipient notified. Additional delivery charge may apply if second delivery has to be made or if address is incorrect.

Priority Service

To arrange priority service, please call our store directly instead of placing your order online. Additional delivery charges will apply.

Please make sure all relevant information such as full names, address, appartment number, city/town, buzzer codes, and phone numbers are correct. Any wrong information may delay delivery time/date.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

International Delivery

To arrange for international deliveries, to locations outside the United States and Canada please call our shop directly. International deliveries can be made within 2-3 business days. The overseas delivery fee is $20.00. We are unable to accept international orders over the Internet.

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.